MGMT605_Lecture_11_Spr10_01

MGMT605_Lecture_11_Spr10_01 - Session 11: Organizational...

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Lecture 11 1 Session 11: Organizational Change and Development Managing Organizational Change Waters of Ayole video and discussion Semester exam review Questions about materials for semester exam Logistics for final presentations, peer evaluations, final exam Course evaluations
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Lecture 11 2 Goals for Today Understand the barriers to change in social systems Learn what managers can do to help organizational systems successfully change Provide a conceptual overview of the course
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Lecture 11 3 Organizational Change Why would an organization need to change? Steering mechanisms Definition: the processes, assumptions, rules and behaviors woven into systematic choice at all levels of the organization Purposes: Keep organization aligned with founder’s vision – internal Keep vision aligned with economic environment – external
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Lecture 11 4 Waters of Ayole Link to video What seems to be the cause of resistance to change? What motivates people to either resist or support change? What is the role of self-interest?
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Lecture 11 5 Discussion Questions How would you describe the initial approach of solving the water problem for the first town? How would you describe the change process at Ayole? What made one change implementation more successful than the other?
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Lecture 11 6 Lessons from Waters of Ayole Change is not a one-shot deal People may want to change, but there are systematic factors that prevent them from changing Organizations are not purely technical systems; technology is one part of the change process Need to understand social factors in order to implement and maintain change processes
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7 Organizations are Stubborn… Managers have strong beliefs that are difficult to change Further, they may not learn from past experiences Espoused Strategy Enacted Strategy What the managers believe is occurring
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MGMT605_Lecture_11_Spr10_01 - Session 11: Organizational...

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