isy note 4 - 1 Marks: 1 ESS are specifically designed to...

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1 Marks: 1 ESS are specifically designed to serve the ________ level of the organization: Choose one answer. a. operational b. middle management c. end-user d. senior management Incorrect Marks for this submission: 0/1. Question 2 Marks: 1 Employees that assist with paperwork at all levels of the firm are called: Choose one answer. a. data workers. b. knowledge workers. c. service workers.
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d. operational management. Correct Marks for this submission: 1/1. Question 3 Marks: 1 Development and support services for a firms' business systems are provided by: Choose one answer. a. IT management services. b. IT standards services. c. IT educational services. d. Application software services. Incorrect Marks for this submission: 0/1. Question 4 Marks: 1 Interaction jobs are those jobs which: Choose one answer. a. involve knowledge that can't be put into an information system.
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b. rely primarily on the use of collaborative information systems. c. are performed typically by operational-level employees. d. require intense levels of interaction with clients. Incorrect Marks for this submission: 0/1. Question 5 Marks: 1 A(n) ________ collects data from various key business processes and stores the data in a single comprehensive data repository, usable by other parts of the business. Choose one answer. a. enterprise system b. transaction processing system c. automatic reporting system d. management information system Correct Marks for this submission: 1/1.
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Question 6 Marks: 1 The principal liaison between the information systems groups and the rest of the organization is a(n): Choose one answer. a. information systems manager. b. CIO. c. systems analyst. d. programmer. Incorrect Marks for this submission: 0/1. Question 7 Marks: 1 Enterprise systems typically do not include transactions with customers and vendors. Answer: true false Correct Marks for this submission: 1/1. Question 8
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Marks: 1 A computerized system that performs and records the daily dealings necessary to conduct business is classified as a(n): Choose one answer. a. decision support system. b. management-level system. c. transaction-processing system. d. executive support system. Incorrect Marks for this submission: 0/1. Question 9 Marks: 1 These systems are especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance. Choose one answer. a. Knowledge management systems b. Management information systems c. Transaction processing systems d. Decision-support systems
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Incorrect Marks for this submission: 0/1. Question 10
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This note was uploaded on 09/08/2011 for the course ISYS 363 taught by Professor Bmak during the Spring '08 term at S.F. State.

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isy note 4 - 1 Marks: 1 ESS are specifically designed to...

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