People Buy You - 9/9/11 PeopleBuyYou...

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Click to edit Master subtitle style 9/9/11 People Buy You The Real Secret to What Matters  Most in Business
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Click to edit Master subtitle style 9/9/11 Chapter 3 Be Likeable
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9/9/11 The first step is being likeable Likeable : “having qualities that bring about a  favorable regard” Likability is the gateway  to connections and  relationships, as well as an integral part of  maintaining and building current relationships. “Relationship glue:”  Likeability impacts how  others perceive you, their willingness to engage  in conversation, and their openness in answering  Do you like spending time  with unlikeable people?
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9/9/11 How to be likeable We can control behaviors that make us more  likeable. Smiling, good manners, being there, enthusiasm,  confidence, and authenticity will make you seem  more likeable. It only takes an instant for  others to judge you as either  likeable or unlikeable.
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9/9/11 The Value of a Smile The smile is the  most effective  way to be  likeable. Few people smile during communication because  they are thinking about something else, usually  themselves. We need to make a  conscious effort. Technique: Think about something pleasant. When you greet people with a smile you’ll  have a good time meeting them and they’ll  have a good time meeting you.  –Dale Carnegie
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9/9/11 Be polite, nice, respectful, and mind your  manners Failure to adhere to basic manners and rules of  etiquette will damage your career and income. Be kind to everyone, no matter what. Give compliments; put your own self-centered  thoughts aside and become genuinely interested  in other people. Respectful people are very likeable and usually  receive respect in return. Abraham Lincoln said,  “Everyone likes a compliment.”
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9/9/11 Be  there , enthusiastic and confident Failing to focus on the person you’re with is a fast  track to becoming unlikeable. Don’t become distracted by your cell phone! If you are enthusiastic about something, likely  those around you will become enthusiastic too. If you aren’t enthusiastic about the product, become  enthusiastic about finding customer solutions. The process of improving your confidence is as  simple as your choices. “A salesperson without  enthusiasm is just a clerk.”
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9/9/11 Invest in yourself, and be authentic Invest in your mind, body, and spirit. To remain confident, you must take time to 
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This note was uploaded on 09/09/2011 for the course MAR 3391 taught by Professor Garcia,s during the Fall '08 term at University of Central Florida.

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People Buy You - 9/9/11 PeopleBuyYou...

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