Chapter Notes

Chapter Notes - The Evolution of Management Thinking 31...

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The Evolution of Management Thinking Chapter 2 The Evolution of Management Thinking Chapter Outline I. Management and Organization II. Classical Perspective A. Scientific Management B. Bureaucratic Organizations C. Administrative Principles III. Humanistic Perspective A. The Human Relations Movement B. The Human Resources Perspective C. The Behavioral Sciences Approach IV. Management Science Perspective V. Recent Historical Trends A. Systems Theory B. Contingency View C. Total Quality Management VI. New Management Thinking for Turbulent Times A. The Learning Organization B. Managing the Technology-Driven Workplace Annotated Learning Objectives After studying this chapter, students should be able to: 1. Understand how historical forces influence the practice of management. The practice of management has changed in response to historical conditions. The three major historical forces shaping management are social, political, and economic. 2. Identify and explain the major developments in the history of management thought. The three major perspectives on management that have evolved since the late 1800s are the classical, humanistic, and management science perspective. 3. Describe the major components of the classical and humanistic management perspective. 31
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Chapter 2 The thrust of the classical perspective was to make organizations efficient operating machines. This perspective contained the following sub fields, each with a slightly different emphasis: a. Scientific management emphasized that decisions based on rules of thumb and tradition be replaced with precise procedures developed after careful study of individual situations as the solution to improving labor productivity. b. Bureaucratic organizations emphasized management on an impersonal, rational basis through elements such as clearly defined authority and responsibility, record keeping, and separation of management and ownership. c. Administrative principles focused on the productivity of the total organization rather than the productivity of the individual worker. 4 . Discuss the management science perspective and its current use in organizations. The scientific management perspective is a sub field of the classical management perspective that emphasized scientifically determined changes in management practices as the solution to improving labor productivity. The basic ideas of scientific management dramatically increased productivity across all industries, and they are still important today. Under this system, workers feel exploited. Managers should develop a standard method for performing each job. They should select workers with appropriate abilities for each job. Managers should train workers in standard methods. They should support workers by planning their work and eliminating interruptions. Lastly, managers provide wage incentives to workers for increased output. 5
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This note was uploaded on 09/08/2011 for the course MGMT 405 taught by Professor R purser during the Spring '08 term at S.F. State.

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Chapter Notes - The Evolution of Management Thinking 31...

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