Stair_-_Principals_-_Chapter_2[1]

Stair_-_Principals_-_Chapter_2[1] - Principles of...

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Principles of Information Systems, Ninth Edition 2-1 Chapter 2 Information Systems in Organizations At a Glance Instructor’s Manual Table of Contents Overview Principles and Objectives Teaching Tips Quick Quizzes Class Discussion Topics Additional Projects Additional Resources Key Terms
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Principles of Information Systems, Ninth Edition 2-2 Overview Information systems have changed the way organizations work in recent years. While it once was used primarily to automate manual processes, information technology has transformed the nature of work and the shape of organizations themselves. In this chapter and throughout the book, you will explore the benefits and drawbacks of information systems in today’s organizations. Principles and Objectives Principles Learning Objectives The use of information systems to add value to the organization is strongly influenced by organizational structure, culture, and change. Identify the value-added processes in the supply chain and describe the role of information systems within them. Provide a clear definition of the terms organizational structure, culture, and change and discuss how they affect the implementation of information systems. Because information systems are so important, businesses need to be sure that improvements or completely new systems help lower costs, increase profits, improve service, or achieve a competitive advantage. Identify some of the strategies employed to lower costs or improve service. Define the term competitive advantage and discuss how organizations are using information systems to gain such an advantage. Discuss how organizations justify the need for information systems. Cooperation between business managers and IS personnel is the key to unlocking the potential of any new or modified system. Define the types of roles, functions, and careers available in the field of information systems.
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Principles of Information Systems, Ninth Edition 2-3 Teaching Tips Organizations and Information Systems 1. Introduce the term organization . 2. Explain that an organization is a system, which means that it has inputs, processing mechanisms, outputs, and feedback. Use Figure 2.1 to aid the discussion. 3. Pose the following question to students: How does the organizational system increase the value of resources? 4. Introduce the term value chain . Use Figure 2.2 to aid the discussion. 5. Introduce the terms supply chain management and customer relationship management . Organizational Structures 1. Note that an organization’s structure depends on its goals and approach to management, and can affect how it views and uses information systems. 2. The following topics should also be discussed: ± Traditional Organizational Structure: Introduce the terms flat organizational structure and empowerment . Use Figures 2.4 and 2.5 to aid the discussion. ± Project and Team Organizational Structures
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This note was uploaded on 09/08/2011 for the course ISYS 263 taught by Professor B.homan during the Spring '09 term at S.F. State.

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Stair_-_Principals_-_Chapter_2[1] - Principles of...

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