Ch3 - Chapter 3 Management theory assumption: the quality...

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Chapter 3 Management theory assumption: the quality of an organization’s managers determines the quality of the organization itself. Omnipotent view of management: consistent with the stereotypical pictures of the take-charge business executive who can overcome any obstacle in carrying out the organization’s goals. o When organizations perform poorly, someone has to be held accountable regardless of the reasons, and in our society, that “someone” is the manager. Symbolic view of management: it’s unreasonable to expect managers to significantly affect an organization’s performance o A manager’s actions often involve developing plans, making decisions, and engaging in other managerial activities, which they do for the benefit of stockholders, customers, employees, and the public. Internal constraints come from the organization’s culture and external constraints come from the organization’s environment. Parameters of managerial discretion: organizational environment and organizational culture Personality: traits an characteristics that influence how we interact with others o An organization’s personality is its culture Organizational culture: the “way we do things around here” influences what employees can do and how they view, define, analyze, and resolve problems and issues. Definition of culture implies three things: o Perception: individuals recognize the organizational culture on the basis of what they see, hear, or experience within the organization o Shared: even though individuals may have different backgrounds or work at different organizational levels, they tend to describe the organization’s
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This note was uploaded on 09/08/2011 for the course MAN 3025 taught by Professor Clevenger during the Fall '08 term at University of Central Florida.

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Ch3 - Chapter 3 Management theory assumption: the quality...

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