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First-Line Managers Manager
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Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished. Managers at the lowest level of the organization that manage the work of nonmanagerial employees.
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Top Managers Middle Managers
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Managers between the first level and the top level of the organization who manage the work of the first-line managers. Managers at or near the upper levels of the organization structure who are responsible for making organization- wide decisions and establishing the goals and plans that affect the entire organization.
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Efficiency Management
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Coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively. Doing things right, or getting the most output from the least amount of inputs.
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Planning Effectiveness
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Doing the right things, or completing activities so that organizational goals are attained. Defining goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities.
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Leading Organizing
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Arranging and structuring work to accomplish the organization’s goals. Working with and through people to accomplish organizational goals.
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Management Roles Controlling
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Monitoring, comparing, and correcting work performance. Specific categories of managerial behavior.
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Informational Roles Interpersonal Roles
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Involve people and other duties that are ceremonial and symbolic in nature. Involve collecting, receiving, and disseminating information.
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Figurehead Decisional Roles
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Revolve around making choices. Symbolic head; obliged to perform a number of routine duties of a legal or social nature.
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Liaison Leader
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Responsible for the motivation of subordinates; responsible for staffing, training, and associated duties. Maintains self- developed network of outside contacts and informers who provide favors and information.
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Disseminator Monitor
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Seeks and receives wide variety of internal and external information to develop throurough understanding of organization and environment. Transmits information received from outsiders or from subordinates to members of the organization.
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Entrepreneur Spokesperson
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Transmits information to outsiders on organization’s plans, policies, actions, results, etc. Searches organization and its environment for opportunities and initiates “improvement projects” to bring about changes.
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Resource Allocator Disturbance Handler
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corrective action when organization faces important, unexpected disturbances. Responsible for the
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