Exam4FC_3 - Change Agent Organizational Change Any...

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Unformatted text preview: Change Agent Organizational Change Any alteration of people, structure, or technology in an organization. Someone who acts as a catalyst and assumes the responsibility for managing the change process. Stress Organizational Development (OD) Techniques or programs to change people and the nature and quality of interpersonal work relationships. The adverse reaction people have to excessive pressure placed on them from extraordinary demands, constraints, or opportunities. Innovation Creativity The ability to combine ideas in a unique way or to make unusual associations between ideas. Taking creative ideas and turning them into useful products or work methods. External Forces Idea Champion Individuals who actively and enthusiastically support new ideas, build support, overcome resistance, and ensure that innovations are implemented. The need for change comes from various forces, such as the marketplace, governmental laws and regulations, technology, labor markets, and economic changes. Calm Waters Metaphor Internal Forces The need for change originates from the internal operations of the organization or from the impact of the external environment. Change comes as an occasional disruption in the normal flow of events. Status Quo; Unfreezing Calm Waters Metaphor Change can be planned and requires unfreezing the status quo, changing to a new state, and refreezing to make the change permanent. ____ is considered an equilibrium state and to move out this equilibrium, ____ is necessary, which can be thought of as preparing for the needed change Driving Forces; Restraining Forces Increasing; Decreasing Unfreezing can be done by ____ the driving forces, ____ the restraining forces, or combining the two. ____ are forces pushing for change while ____ are forces that resist change. Refreezing Refreezing Needed so change can be sustained over time; without it, theres a strong chance that the change will be short lived as employees revert back to the old equilibrium state The objective is to stabilize the new situation by reinforcing the new behaviors. Alex cuts her wrists Action The type of Inciting Incident in Fatal Attraction (he starts affair). 1 st Major Plot Point in Fatal Attraction. White-Water Rapids Metaphor White-Water Rapids Metaphor Change is an expected and natural state, and managing change is a continuous process. Disruptions in the status quo are not occasional and temporary, and they are not followed by a return to calm waters. 1. Structure 2. Technology 3. People Initiating Change Involves indentifying what types of changes might be needed and putting the change process in motion. Three categories of change: Technology Change Structure Change Any change in structural variables such as reporting relationships, coordination mechanisms, employee empowerment, or job redesign....
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Exam4FC_3 - Change Agent Organizational Change Any...

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