Exam1 - FC - Transforming Inputs Operations Deals with...

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Unformatted text preview: Transforming Inputs Operations Deals with orchestrating all activities necessary to get the product to the customer. The role of operations management. Customer Feedback Performance Information Once you finish an output, ensure it’s like you intended. Once you finish an output, does the customer want it? Outputs Inputs Materials, people, and equipment. Products and services. Locational Transformation Physical or Chemical Transformation Manufacturing, chemical processing, oil refining, etc. Airline companies, trucking companies, package delivery services. Exchange Transformation Storage Transformation Warehousing operations and banks. Wholesale and retail operations. Educational Transformation Informational Transformation TV news departments, newspapers, and computer information systems. Schools, colleges, and universities. Physiological Transformation Attitudinal Transformation Entertainment industry, movie companies, and theme parks. Hospitals and health care institutions. Transformation Process Value of Output / Value of Input Basic productivity equation: Value should be added so the value of the output will exceed the value of the input, and the firm will be profitable. Tactical Decisions Strategic Decisions Decisions that are broad in scope, long- term in nature, and all encompassing. Decisions that are narrow in scope, short- term in nature, and concern a small group of issues. Tactical Decision Strategic Decisions Decisions you make once in the life of an organization; infrequent and late in your career....
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This note was uploaded on 09/08/2011 for the course MAN 3520 taught by Professor Stephengoodman during the Spring '10 term at University of Central Florida.

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Exam1 - FC - Transforming Inputs Operations Deals with...

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