Exam2_FC2

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Transactional Analysis Transactional Analysis
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A method of understanding behavior in interpersonal dynamics; used for healthy development in psychiatry and social psychology. Improves the ability to deal with emotions and develop better human relations.
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Sympathetic Parent Critical Parent
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A state in which you behave and respond with advising responses, use a lot of do’s and don’ts, and control the conversation (“Why on Earth would you format the report that way? A state in which you behave and respond with reassuring responses (“That’s not what I was expecting. Let me show you how to do it better”).
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This looks ridiculous!”) .
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Natural and Adapted Child Critical and Sympathetic Parent
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Parent ego states: Child ego states:
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Adapted Child Natural Child
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A state in which you behave and respond with probing responses; successful managers tend not to operate continually from this state (“I’m closing again this Friday. Oh well, it’s more relaxed When you behave and respond with confronting, advising responses; aggressive (“Did you see the new work schedule? It’s not fair!).
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on weekends anyway.”).
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Complementary, Crossed, and Ulterior Adult Ego State
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People behave in a thinking, rational, calculating, factual, unemotional manner (“Well, let’s get started. How would you like to divide up the workload?”). Three different types of transactions within ego states:
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Adult Ego State Parent, Child, Adult
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Ego states: Limits the impact of emotion, which is the enemy of clear communication.
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Complementary Transactions Complementary Transactions
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Occur when the sender of the message gets the intended response from the receiver; results in more effective communication. The message doesn’t surprise you, which doesn’t necessarily mean it’s the response they want; you don’t have to like it and it doesn’t have to be pleasant.
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Crossed Transactions Crossed Transactions
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Occur when the sender of a message does not get the expected response from the receiver; results in surprise, disappointment, and hurt feeling for the
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