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Exam3_FC2 - The flashcards are formatted for printing...

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Needs Motivation
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The internal process leading to behavior to satisfy needs. The process people go through to meet them is to move from need to motive to behavior to satisfaction or dissatisfaction.
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Motivation Motivation
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Affects how and to what extent we utilize our skills and abilities; without it, employees are less willing to be cooperative and supportive. Employees need it to boost productivity; organizations design incentive systems for it, which are costly, but used to maintain it over time; employees will try harder to do a good job.
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Content Motivation Theories Ability, Motivation, and Resources
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The level of performance is determined by three independent factors (performance formula): Focus on identifying people’s needs in order to understand what motivates them (i.e. needs hierarchy, ERG, two-factor, and manifest needs theories).
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Manifest Needs Theory Two-Factor Theory
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Herzberg’s classification of needs as hygienes and motivators. McClelland’s classification of needs as achievement, power, and affiliation.
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Expectancy Theory Process Motivation Theories
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Attempt to understand how and why people are motivated (i.e. expectancy and equity theory). Vroom’s formula, which states that motivation equals expectancy times valence.
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Reinforcement Theory Equity Theory
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Adam’s motivation theory, which is based on the comparison of perceived inputs to outputs. Skinner’s motivation theory, which contends that behavior can be controlled through the use of rewards.
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Hygiene Factors; Motivator Factors Needs Hierarchy
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Needs include physiological, safety, social, esteem, and self-actualization. Physiological and safety (and existence and relatedness) needs are ____, while esteem and self-actualization (and growth) needs are ____.
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Motivator Factors Hygiene Factors
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Extrinsic factors that cause dissatisfaction or no dissatisfaction (i.e. pay, sales, job security, fringe benefits, policies, and administrative practices).
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