Exam3_FC23 - The flashcards are formatted for printing...

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Power Power
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Needed to reach objective in all organization and affects performance. Managers who abuse it tend to have difficulties in working with others and can markedly impair an organization’s morale and performance.
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Unethical Politics Organizational Politics
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People who use it tend to use different behavior than those who don’t. People using it tend to lie, cheat, and break the rules.
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Position and Personal Power Power
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A person’s ability to influence others to do something they would not otherwise do. Two sources of power:
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Position Power Position; Personal
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____ power is given by senior management by virtue of your place in the organization; ____ power happens over time and given by followers, so it can’t be ordered, coerced, or bought Derived from top-level management and is delegated down the chain of command.
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Personal; Position Personal Power
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Derived from the follower, so everyone has it to varying degrees; largely attributed to one’s personality and interpersonal skills. ____ power comes from below while ____ power comes from above
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Connection Power Coercive Power
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Involves threats and/or punishment to influence compliance; appropriate to use in maintaining discipline when enforcing rules. Based on the user’s relationships with influential people; to increase it, expand your network of contacts with important managers who have power.
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Legitimate Power Reward Power
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Based on the user’s ability to influence others with something of value to them (do this, and I’ll do that). Based on the user’s position power; appropriate to use when asking people to do something that is within the scope of their jobs (most common; do it because I’m your boss)
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Information Power Referent Power
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Based on the user’s personal power; particularly appropriate to use for people with weak or no position power; to gain it, develop your relationships with others and stand up for Based on the user’s information being desired by others; like the Internet, there’s a ton of data, but that doesn’t make you an expert (i.e. secretary).
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them (do it because you like me).
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Sources; Bases Expert Power
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