Exam4_FC3 - The flashcards are formatted for printing....

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Personal Power Position Power
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Given by senior management by virtue of your position in the organization Given by followers; happens over time and can’t be ordered, coerced, or bought
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Connection Power Coercive Power
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Threats and/or punishment to influence compliance; Based on the user’s relationship with influential people
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Legitimate Power Reward Power
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Based on the user’s ability to influence others with something of value to them Based on the user’s position power
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Information Power Referent Power
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Based on the user’s personal power ; appropriate for people with weak or no position power Based on the user’s information being desired by others
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Ingratiation Expert Power
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Based on the user’s skill and knowledge; essential to people who have to work with people from other departments Friendly and give praise to get the person in a good mood before making your request
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Personal Appeal Rational Persuasion
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Includes logical arguments with factual evidence to persuade the person that the behavior will result in meeting the objective Attempts to arouse follower enthusiasm through internalization to meet the objective
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Networking Legitimization
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Exam4_FC3 - The flashcards are formatted for printing....

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