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Exam4 FC3 - The flashcards are formatted for printing...

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Action Research Action Research
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A problem-focused change process that combines action orientation (changing attitudes and behavior) and research orientation (testing theory through data collection and Focuses on the negative dynamics of the group or system rather than its positive opportunities and potential because of the problem-oriented nature of research (something is wrong
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analysis). and must be fixed).
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Action Research Action Research
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Adopts an open system view because it recognizes that organizations have many interdependent parts, so change agents need to anticipate both the intended and A data-based, problem- oriented process that diagnoses the need for change, introduces the intervention, and then evaluates and stabilizes the desired changes.
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unintended consequences of their interventions.
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Appreciative Inquiry Appreciative Inquiry
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An organizational change strategy that directs the group’s attention away from its own problems and focuses participants on the group’s potential and positive elements. Frames change around positives and the possible future rather than the traditional problem focus; application of positive organizational behavior.
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Discovery; Dreaming 1. Discovery 2. Dreaming 3. Designing 4. Delivering
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Stages of appreciative inquiry: ____ is identifying the best of “what is” while ____ is envisioning “what might be”
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Parallel Learning Structure Designing; Delivering
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____ is engaging in dialogue about “what should be” while ____ is developing objectives about “what will be” A highly participative arrangement composed
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