Exam3 - FC2

Exam3 - FC2 - The flashcards are formatted for printing....

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Leadership Challenge 1. Challenge the process 2. Inspire a shared vision 3. Enable others to act 4. Model the way
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5. Encourage the heart
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The leadership challenge: Identify the behaviors good leaders display; doesn’t require traits because good leaders are about behaviors.
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Inspire a Shared Vision Challenge the Process
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Need to have at least one person to challenge the way we do things and say “bullshit.” Colonel Joshua Chamberlain was soft- spoken and uncharismatic, but didn’t need oratory skills to convince people and inspire them; just explain why what we’re doing is
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important.
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Model the Way Enable Others to Act
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Folks working with you can help lead; primarily a motivation problem (i.e. expectancy theory). i.e. Herb Kelleher at Southwest Airlines knows everyone personally, since they are part of the Southwest family
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Encourage the Heart Encourage the Heart
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Change is more than a mental and reasoning process because it hurts; need to understand the underlying emotionality, which creates a motivation problem. The charismatic side of leadership; become a craftsman and consider the language of leadership (i.e. MLK’s “I Have a Dream Speech”).
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Business Ethics Language of Leadership
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Leaders are not just good organizers; they have to be good communicators. The worst issues are not caused by “bad guys,” but good people who didn’t think far enough steps ahead (i.e. dollar auction).
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Unethical Declined; Increased, Increased, Declined
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A random sample of business ethics concluded that observed misconduct ____, reporting of observed misconduct ____, perceived retaliation as a result of a report or misconduct When times are booming, people are more ____.
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____, and perceived pressure to commit a misconduct ____.
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Business Ethics Business Ethics
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Exam3 - FC2 - The flashcards are formatted for printing....

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