Exam1 - FC1 - The flashcards are formatted for printing....

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Human Resource Management (HRM) Management Process
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The five basic functions of planning, organizing, staffing, leading, and controlling. The policies and practices involved in carrying out the “people” or human resource aspects of a management position, including recruiting, screening, training, rewarding, and
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appraising.
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HR Human Capital
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An excellent source of competitive advantage because it’s sustainable; best and brightest can stay ahead of the curve of change. Creates value by engaging in activities that produce the employee behaviors the company needs to achieve its strategic goals.
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Marriot HR
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Strategic partner rather than a function or department; not just administrative, but strategic. Knows what customers want; use feedback in implementing strategy; customers are ore happy because they get what they want (i.e. Hawthorne Effect).
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Staff Manager Line Manager
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A manager who is authorized to direct the work of subordinates and is responsible for accomplishing the organization’s tasks. A manager who assists and advises line managers.
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Coordinating Function Line Function
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directs the activities of the people in his or her own department and in related service areas (like the plant cafeteria). HR managers
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Exam1 - FC1 - The flashcards are formatted for printing....

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