Exam2 - FC3 - The flashcards are formatted for printing....

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Performance Management Performance Appraisal
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Evaluating an employee’s current and/or past performance relative to his or her performance standards. The process employers use to make sure employees are working toward organizational goals.
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Performance Management Performance Management
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Increasingly used by employers because of the popularity of total quality management and the belief that traditional performance appraisals are not only useless, but counterproductive. Increasingly used by employers because of the necessity in today’s globally competitive industrial environment for every employee’s efforts to focus on helping the company to achieve its strategic
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goals.
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Appraisals Appraisals
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Play an integral role in the employer’s performance management process by helping plan for correcting deficiencies and reinforcing things done correctly. Useful for career planning in identifying employee strengths and weaknesses while affecting the employer’s salary raise decisions.
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Soft Appraisals Soft Appraisals
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Less-than-candid appraisals used because of the fear of having to hire and train someone new, the unpleasant reaction of the appraisee, and a company appraisal process that’s not Creates hazards as the employee loses the chance to improve before being forced to change jobs and lawsuits arise from dismissals involving inaccurate performance appraisals.
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conductive to candor.
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Seven Wastes Continuous Improvement
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A management philosophy that requires employers to continuously set and relentlessly meet ever- higher quality, cost, delivery and availability goals by eradicating wastes. i.e. overproduction, defective products, and unnecessary downtime, transportation, processing costs, motion, and inventory
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Specific; Relevant Continuous Improvement
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Require each employee to perfect his or her own personal performance from one appraisal period to the next. Goals that clearly state the desired results are ____ while goals that apply to what’s to be achieve are ____.
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1. Specific 2. Measurable 3. Attainable 4. Relevant 5. Timely 1. Assign specific and measurable goals 2. Assign challenging but doable goals 3. Encourage participation
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Guidelines for effective goals: SMART goals:
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Attainable Measurable; Timely
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much” are ____ while goals that reflect deadlines and milestones are ____. Goals that are not too
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This note was uploaded on 09/08/2011 for the course MAN 3301 taught by Professor Bogumil,w during the Spring '08 term at University of Central Florida.

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Exam2 - FC3 - The flashcards are formatted for printing....

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