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Click to edit Master subtitle style 11 Operations Management/ Operations Analysis Sada Soorapanth Decision Sciences
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22 What is Operations Management? The management of systems or processes that create goods and/or provide services
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33 Business Organization Functional Areas Organization Finance/ Accounting Operations Marketing
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44 Functions - Airline Operat ions Fina nce/ Accoun ting Marke ting Gro und Sup port Fli gh t Operat ions Faci lity Mainten ance Cate ring Airli ne © 1984-1994 T/Maker Co.
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55 Functions - Manufacturer Operat ions Fina nce/ Accoun ting Marke ting Produc tion Con trol Manufact uring Qua lity Con trol Purcha sing Manufactu ring
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66 Types of Operations Operations Example Goods Producing Farming, mining, construction, manufacturing, power generation Storage/Transportation Warehousing, trucking, mail service, moving, taxis, buses, hotels, airlines Exchange Retailing, wholesaling, banking, renting, leasing, library, loans Entertainment Films, radio and television, concerts, recording Communication Newspapers, radio and television, newscasts, telephone, satellites
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77 Value-Added: The difference between the cost of inputs and the value or price of outputs
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