Use of Technology

Use of Technology - April 1994 ERIC Digest EDO-CG-94-25 Use...

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April 1994 EDO-CG-94-25 Overview Each generation of new technology, from audiotapes and videotapes to fax machines and virtual reality, cre- ates challenges and opportunities for the counseling supervisor. Increased use of computer related technolo- gies has given this generation of supervisors new ideas for integrating technology within both practicum and internship stages of training. Practicum: Networked Computers, Personal Digital Assistants At the practicum stage of supervision (when students work with actual clients under direct supervision), tech- nological aids are rapidly opening up new windows of opportunity for both live and delayed supervision . Live supervision The telephone and the “bug-in-the-ear” are probably the two best known traditional methods of live supervi- sion. A supervisor, observing a session from an adjacent room through a one-way mirror, sends and receives mes- sages to the counseling students as the session progresses. One limitation of these approaches, however, has been its disruptive intrusion on the counseling process. More recently, two networked computers have been em- ployed to accomplish the same interchange (Neukrug, 1991). The supervisor observing behind the mirror trans- mits messages by keyboard entry to the supervisee, who reads the messages and can respond similarly with key- board entry to the supervisor. Two networked computers offer additional opportu- nities. A client completing a standardized instrument online, such as the Diagnostic Interview for Children and Adolescents-Revised™ (Reich et al., 1990), could receive the results during the same session. Persons in the obser- vation room could send additional interpretative hypoth- eses, aided by access to databases either on CD-ROM locally or through modem and telephone link to a remote location, to the supervisee. Whether networked computers offer less disruptive intrusion than the telephone or “bug-in-the-ear” is an open question. New advances in personal digital assistants (PDA’s), such as the Apple Newton™, may provide less intrusive alternatives. The PDA is a small, pocketsized device that recognizes handwritten communication. PDA’s will ultimately be capable of simplifying a variety of tasks in supervision with less intrusion upon the coun- seling process. These could include: •t wo-way, wireless communication access to remote locations for database searches or journal inquiry, e.g. ERIC phone calls and faxes •r etrieval and printing of forms and documents est scoring and interpretation.
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Use of Technology - April 1994 ERIC Digest EDO-CG-94-25 Use...

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