ALL chapters MIS - ALL chapters MIS Chapter 1 MIS Summary...

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ALL chapters MIS Chapter 1 MIS Summary Chapter 1 1. Explain why information systems are so essential in business today. Information systems are a foundation for conducting business today. In many industries, survival and even existence is difficult without extensive use of information technology. Information systems has become essential for helping organizations operate in a global economy. Organizations are trying to become more competitive and efficient by transforming themselves into digital firms where nearly all core business processes and relationships with customers, suppliers, and employees are digitally enabled. Businesses today use information systems to achieve six major objectives: operational excellence; new products, services, and business models; customer/supplier intimacy; improved decision making; competitive advantage; and day-to- day survival. 2. Define an information systems from both a technical and a business perspective. From a technical perspective, an information system collects, stores, and disseminates information from an organization’s environment and internal operations to support organizational functions and decision making, communication, coordination, control, analysis, and visualization. Information systems transform raw data into useful information through three basic activities: input, processing, and output. From a business perspective, an information system provides a solution to a problem or challenge facing a firm and provides real economic value to the business. 3. Identify and describe the three dimensions of information systems. An information system represents a combination of management, organization, and technology elements. The management dimension of information systems involves leadership, strategy, and management behavior. The technology dimensions consist of computer hardware, software, data management technology, and networking/telecommunications technology (including the Internet). The organization dimension of information systems involves the organization’s hierarchy, functional specialties, business processes, culture, and political interest groups. 4. Assess the complementary assets required for information technology to provide value to a business. An information system is part of a series of value-adding activities for acquiring, transforming, and distributing information to improve management decision making, enhance organizational performance, and, ultimately, increase firm profitability. Information technology cannot provide this value unless it is accompanied by supportive changes in organization and management called complementary assets. These complementary assets include new business models, new business processes, a supportive organizational culture, incentives for management support and innovation, training, and social assets such as standards, laws and regulations, and telecommunications infrastructure. Firms that make appropriate investments in these
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ALL chapters MIS - ALL chapters MIS Chapter 1 MIS Summary...

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