Chapter 11 Terms and Definitions

Chapter 11 Terms and Definitions - Valerie Bodden K....

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Valerie Bodden K. (10-0014) Organization and Methods Professor Mejia March 28, 2011 Chapter 11 Groups and Teams Key Terms and Review Questions Key Terms -Command (Supervisory) group: Group of people in the first-line management who monitor and regulate employees in their performance of assigned or delegated tasks . Supervisors are usually authorized to recommend and/or effect hiring , disciplining, promoting, punishing, rewarding, and other associated activities regarding the employees in their departments . -Committee: an official group of people who organize or plan for a larger group -Conformity: the process of acting in accordance with a rule -Formal Group: An assemblage of persons or objects gathered or located together; an aggregation -Group: Collection of individuals who have regular contact and frequent interaction, mutual influence , common feeling of camaraderie, and who work together to achieve a common set of goals . -Informal Group: Groups which emerge naturally due to the response and common interests of the members of an organization who can easily identify with the goals or independent activities of the group. -Intergroup conflict: Situation that occurs when an individual or group frustrates, or tries to frustrate, the goal attainment efforts of the other. -Intragroups conflict: ranges from a disagreement with the neighbors to a full-out war between countries. Though consequences vary, the cause of intergroup conflict usually stems from a few basic principles. -Norms: the values of an organization or of society -Process costs: cost assigned to a business process based on the cost of the activities that compose the process. -Project/task force: t
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Chapter 11 Terms and Definitions - Valerie Bodden K....

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