Unformatted text preview: Do the concepts, trade-offs, positive pay off, negative pay off, help you understand WEHR’s application of matrix to Conflict Resolution? Incompatible goals, conflict behavior, action, coercive and non-coercive are part of what? In chapter nine, which skills would you suggest are the mostly important for a successful negotiation? Effective communication, active listening, paraphrasing, and “I” messages....
View Full Document
- Spring '11
- Conflict Resolution, conflict behavior, incompatible goals, Paul WEHR, Bartos Define Conflict