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Unformatted text preview: Do the concepts, trade-offs, positive pay off, negative pay off, help you understand WEHRs application of matrix to Conflict Resolution? Incompatible goals, conflict behavior, action, coercive and non-coercive are part of what? In chapter nine, which skills would you suggest are the mostly important for a successful negotiation? Effective communication, active listening, paraphrasing, and I messages....
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This note was uploaded on 08/09/2011 for the course CONFLICT R -- taught by Professor -- during the Spring '11 term at Universidad Iberoamericana.
- Spring '11