Unformatted text preview: and stress Know recommendations for improving understanding of absenteeism and turnover Material from lecture is especially emphasized. Text (I) Vocabulary words in margin (2) You are responsible for all of the assigned reading unless it is specifically exempted (a) Chapter 18: Human Resource Policies Can skip section Exhibit 18-3, Grade Inflation and 18-4, Work Life Initiatives (b) Chapter 19: Organizational Change and Stress Management Can skip section Exhibit 19-1, Forces for Change, 19-2 Sources of Resistance to Change, 19-5 Kotter's 8-step plan, and Exhibit 19-6, Characteristics of a Learning Organization (c) Chapter 4 (p. 117-118)...
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- Spring '10
- Management, Kotter, Absenteeism, turnover, regular class meeting, (Lecture)