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A-critical-analysis-of-the-enforcement-framework-of-consumer-protection.pdf

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ADDIS ABABA UNIVERSITY SCHOOL OF GRADUATE STUDIES FACULTY OF LAW A Critical Analysis of the Enforcement Framework of Consumer Protection in Ethiopia: Challenges and Prospects BY TESSEMA ELIAS SHALE June, 2011 Addis Ababa
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ADDIS ABABA UNIVERSITY SCHOOL OF GRADUATE STUDIES FACULTY OF LAW Approval Sheet by the Board of Examiners A Critical Analysis of the Enforcement Framework of Consumer Protection in Ethiopia: Challenges and Prospects By: Tessema Elias Approved By Board of Examiners Advisor ______________________________ ______________________ Signature Examiners 1. __________________________ ______________________ Signature 2. _________________________ ______________________ Signature
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A CRITICAL ANALYSIS OF THE ENFORCEMENT FRAMEWORK OFCONSUMER PROTECTION IN ETHIOPIA: CHALLENGES AND PROSPECTS BY: TESSEMA ELIAS A THESIS SUBMITTED TO THE SCHOOL OF GRADUATE STUDIES OF ADDIS ABABA UNIVERSITY IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE DEGREE OF LL.M IN BUSINESS LAW IN THE FACULITY OF LAW OF ADDIS ABABA UNIVERSITY MAY, 2011 ADDIS ABABA
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i ACKNOWLEDGMENT First of all, I would like to give my heartfelt thanks to my advisor, Ato Harka Haroye, for his concerned and constructive advice, and material support he extended to me for the successful accomplishment of this paper. Really, Ato Zekarias Kenea (Asso. Prof.) is a great person! He has also played a great role not only for the success of this paper but also for the smooth accomplishment of the whole program. He is really friendly and concerned person. Thank you Ato Zakarias very much! I would also like to extend my thanks to all persons participated in the study, specially, workers of Private Sector Development Hub of Addis Ababa Chamber of Commerce and Sectorial Association, Ato Biru Olbamo from Ministry of Trade and Ato Yohannes Mina from SNNPR Trade Bureau for their great and exceptional devotion. All instructors of Business law stream of the law School of Addis Ababa University are very smart! I have got great knowledge and experiences from them. Thank you all my instructors. Finally, I want to thank my lovely family as they have been my intrinsic element all the time of my life THANK YOU ALL! TESSEMA ELIAS
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ii TABLE OF CONTENTS Contents Page Acknowledgements ..................................................................................................................... i Table of Content .......................................................................................................................... ii Lists of Figures ........................................................................................................................... iv Lists of Tables ............................................................................................................................... v List of Annexes ............................................................................................................................. v Abbreviations and Acronyms ..................................................................................................... vi Abstract ..................................................................................................................................... vii CHAPTER ONE 1. General Introduction .......................................................................................................... 1 1.1. Background of the Study ............................................................................................... 1 1.2. Conceptual Framework ................................................................................................. 4 1.3. Statement of the Problem .............................................................................................. 6 1.4. Objective of the Study ................................................................................................... 6 1.5. Significance of the Study .............................................................................................. 7 1.6. Scope of the Study ......................................................................................................... 7 1.7. Limitation of the Study .................................................................................................. 8 1.8. Design and Method of the Study .................................................................................. 8 1.8.1. Design of the Study ................................................................................................... 8 1.8.2. Subjects and Participants of Study ........................................................................... 8 1.8.3. Sampling Technique and Data Gazering Instruments ............................................ 8 1.8.4. Data Analysis Technique .......................................................................................... 9 1.8.5. Ethical Consideration ................................................................................................ 9
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iii CHAPTER TWO 2. The General Overview of Effective Enforcement Strategies and Institutional Design for Consumer Protection .................................................................................... 10 2.1. Introduction ................................................................................................................. 10 2.2. Common Features and Practices of Effective Enforcement Strategies for Consumer Protection ................................................................................................... 11 2.3.
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