ch01 - CHAPTER 1 The Modern Organization in the Global,...

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CHAPTER 1 The Modern Organization in the Global, Web-Based Environment
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CHAPTER OUTLINE 1.1 Business Processes and Business Process Management 1.2 Information Systems: Concepts and Definitions 1.3 The Global, Web-Based Platform 1.4 Business Pressures, Organizational Responses, and IT Support 1.5 Why Are Information Systems Important to You? 1.6 The Plan of the Book
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LEARNING OBJECTIVES Describe business processes and discuss business process management Differentiate among data, information, and knowledge Differentiate between information technology infrastructure and information technology architecture
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LEARNING OBJECTIVES (continued) Describe the global business environment and the new information technology infrastructure Discuss the relationships among business pressures, organizational responses, and information systems
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Chapter Opening Case Moai on Rapa Nui
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Homo Conexus You are the most connected generation in history You practice continuous computing You are surrounded by a personal, movable information network
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Personal movable information network And…. .laptop in briefcase!
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1.1 Business Processes Business Process Business Process Management
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Example of Business Process (Figure 1.1) The next slide shows an example of a business process: Ordering an E-ticket from an airline Web site
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Notify Traveler Receive Ticket Order Reserve Seats Charge Credit Card Confirm Flight(s) Issue e-Ticket Plan Trip Check Flights
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This note was uploaded on 09/11/2011 for the course CIT 219 taught by Professor Staff during the Summer '08 term at Miami University.

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ch01 - CHAPTER 1 The Modern Organization in the Global,...

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