Lecture 11 – Case Study: Tesco Personal Finance
Learning objectives
•
To apply the skills learnt in this course to a real world example
将在本课程中学到的技能应用到真实的例子中
•
Understand how the risk management of an organisation can be analysed using the the ISO 31000 framework, processes
and definitions
了解如何使用
ISO 31000
框架，流程和定义来分析组织的风险管理
•
Understand how internal and external influences shape the design of risk management practices in an organization and
the importance of adapting to a changing environment
了解内部和外部影响如何影响组织中风险管理实践的设计以
及适应不断变化的环境的重要性
•
Understand the important role of risk management in strategic decision-making and its important role in facilitating
strategic outcomes
了解风险管理在战略决策中的重要作用及其在促进战略成果方面的重要作用
•
Practice the method of case study analysis
实践案例研究分析方法
Case Study Information
Case study context
▪
The case study reading is: Woods., M., (2011)
" Case Study: TESCO PLC", Chapter 4 in Risk Management in
Organizations : An Integrated Case Study Approach, Routledge, New York
案例研究的内容是：
Woods
。，
M
。，
（
2011
年），“案例研究：
TESCO PLC”
，组织中的风险管理：综合案例研究方法，第
4
章，纽约
Routledge
▪
The aim of the case study is to provide some insights into the structures and tools used for risk management within Tesco
PLC, a major global retailer.
案例研究的目的是对全球主要零售商
Tesco PLC
内部用于风险管理的结构和工具提供
一些见解。
▪
Our focus is on understanding the risks and how they may have been assessed and managed at the time of Tesco’s
decision to buyout the 50% of its banking joint venture with RBS, thus marking a significant strategic decision in a non-
core industry.
我们的重点是理解风险，以及在乐购决定购买其与苏格兰皇家银行合资银行的
50
％股权时如何评
估和管理风险，从而标志着非核心行业的重大战略决策。
What to consider
When reading the case study, consider:
阅读案例研究时，请考虑：
1.
What was the risks and risk management culture and capability of TESCO prior to the acquisition?
收购前
TESCO
的风险，风险管理文化和能力是什么？
2.
Was this adequate to manage the specific risks of the TESCO Personal Finance business?
这足以管理
TESCO
个人理财业务的特定风险吗？
3.
What difficulties or issues might have been apparent prior to acquisition?
收购之前可能已经发现了哪些困难
或问题？
4.
As a risk manager what would you have recommended to support a successful acquisition?
作为风险管理者，
您对支持成功的收购有何建议？
Historical background
▪
Tesco PLC is one of the largest retailers in the world. In the year in which the interviews for the case study were
conducted (2009), Tesco was voted the fifth most respected retailer in the world. Tesco PLC
是世界上最大的零售商之
一。在进行案例研究的那一年（
2009
年），乐购被选为全球第五大最受尊敬的零售商。
▪
Tesco was founded in 1924 by Jack Cohen, who started out as an East End market trader. After visiting the United States,
Cohen decided to introduce the self-service supermarket approach to food retailing, and the first Tesco branch in this
style was opened in 1947. Since then the company has gone through a series of stages of development, to bring it to its
current status as a global company.
特易购（
Tesco
）由杰克
·
科恩（
Jack Cohen
）于
1924
年创立，他最初是东区市
场交易员。访问美国后，科恩决定将自助超市方法引入食品零售，这种风格的第一个
Tesco
分支机构于
1947
年
成立。从那以后，公司经历了一系列的发展阶段，以实现这一目标到目前的全球公司地位。
▪
The 1990s marked the start of Tesco’s international growth into Eastern Europe and South East Asia via acquisitions and
JVs in South Korea, Thailand, Malaysia, Taiwan, Japan and China. By 2009, the total overseas floor area was 80 per cent
