Midterm Exam Study Guide

Midterm Exam Study Guide - Display rules 89 Listening and...

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Midterm Exam Study Guide Unit 1 Communication contexts, 12-13 Sources-receivers, 13-14 Types of feedback, 14-15 Types of feedforward, 15-16 Types of noise, 16-17 Communication effects, 17 Ethics, 18 Principles of human communication (general), 19-30 Content-relationship dimensions of communication, 22 Symmetrical and complementary transactions, 27 Unit 2 Transmission of culture, 34 Cultural theories, 35 (box) Cultural sensitivity, 37 Cultural dimensions, 39-44 Types of intercultural communication, 45 Ethnocentrism, 48 Stereotyping, 49 Unit 3 Self-concept, 56 Looking-glass self, 56 Self-awareness, 57 Your four selves (Johari window, 57-58 Self-esteem, 59 Noxious and nourishing people, 60 Affirmation, 61 Dyadic effect, 64 Disinhibition effect, 64 Stages of perception, 68-74 Selective attention, 68 Selective exposure, 68 Schemata, 69 Script, 69 Implicit personality theory, 72 Halo effect, 72 Self-fulfilling prophecy, 73 Pygmalion effect, 73 (box) Unit 4 The listening process (five steps), 83-87 Backchanneling cues, 87
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Unformatted text preview: Display rules, 89 Listening and gender (Tannen’s research), 90-91 Styles of effective listening (four dimensions), 92-96 Fallacies of language, 94 Unit 5 Bypassing (both forms), 102 Denotation and connotation, 102 Direct and indirect speech, 103 Principle of cooperation (four maxims, 103 Wolfson’s Bulge Model of Politeness, 105 (Figure 5.1) Disconfirmation and confirmation, 107-109 Intensional orientation, 116 Extension orientation, 116 Allness, 117 Theory of E-prime, 117 (box) Indiscrimination, 119 Indexing, 120 Polarization, 120 Unit 6 Integrating nonverbal and verbal messages, 124-125 Body movements, 127 Facial management, 129 The facial feedback hypothesis, 130 Eye contact and eye avoidance, 130-131 Hall’s spatial distances, 132 Territory types, 133 Territory markers, 134 Paralanguage: The vocal channel, 139 Culture and gestures, 143 Monochronism and polychronism, 146 (Table 6.4)...
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Midterm Exam Study Guide - Display rules 89 Listening and...

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