BCOM 3223-Exam 1 Study Guide

BCOM 3223-Exam 1 Study Guide - BCOM 3223 Fall 2010 Exam 1...

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BCOM 3223 Fall 2010 Exam 1 Study Guide Lecture : Define communication: Who is the sender? Who is the receiver? What are the two types of stimuli? Define and give an example. Explain the process of encoding. Explain the process of decoding. (Know the differences between encoding and decoding.) What is the Frame of Reference? How does it relate it encoding and decoding? What is the communication fallacy?
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What are the communication problems that may occur moving up or down the “chain of command?” (There are five of them.) Be able to define each problem. Define “code:” What are the three different types of code?” Define each. Define “channel.” What does it mean to be “channel rich?” Know the factors in choosing the correct channel.
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Define feedback. What are the disadvantages and advantages of feedback? What are the effective uses of communication? (There are five.) Define environment and discuss how the environment can effect communication?
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BCOM 3223-Exam 1 Study Guide - BCOM 3223 Fall 2010 Exam 1...

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