311_session_8_waiting_line_theory(1)

311_session_8_waitin - Waiting Line Theory BUAD311 Session 8 1 Objectives Classification of waiting line systems Formulae/macro for waiting line

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1 Waiting Line Theory BUAD311 Session 8
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2 Objectives Classification of waiting line systems Formulae/macro for waiting line calculation
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3 Classification of Waiting Lines The characteristics of a queuing system is captured by five parameters: Arrival pattern Service pattern Number of servers Restriction on queue capacity The queue discipline
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4 Terminology and Classification of Waiting Lines M/G/12/23 Exponential interarrival times General service times 12 severs Queue capacity is 23
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5 We are interested to evaluate. . Average flow time in the line and in the system, i.e., the average waiting time in the line and in the system Inventory in the line and the system, i.e., the average number of orders (customers) waiting in line and in the system Utilization of server(s).
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What are the Key Inputs? You are managing a local GAP store. Customers are complaining about long waits. It may be difficult to gather waiting
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This note was uploaded on 09/11/2011 for the course BUAD 311 taught by Professor Vaitsos during the Spring '07 term at USC.

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311_session_8_waitin - Waiting Line Theory BUAD311 Session 8 1 Objectives Classification of waiting line systems Formulae/macro for waiting line

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