cmstlecturenotes

cmstlecturenotes - Ch. 3 Intercultural Communication...

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Unformatted text preview: Ch. 3 Intercultural Communication 18/02/2010 10:11:00 ← Culture is a shared process where a group of people will agree on values they choose to portray to other groups ← ← In-group people who share a common interest or value • Ex: videos we watched of abc on black and white kids vandalizing a car • Out-groups can be economic, religious, gender, ethnicity, or national out- groups ← ← Cultures have a common sense of norms, virtues; and acquire through: • Imprinting: your parents tell you what’s important and what’s not important • Modeling: someone in a position of authority or someone you respect, you copy their behavior • Socialization: form groups that share values such as geography, sports, or church groups • Enculturation: your own culture • Acculturation: adjusting to other people’s culture ← ← A lot of these ideas were spearheaded by Hofsted • He categorized culture in 4 different ways • 1) individualistic vs. collectivistic cultures o individual: individual more important, eye contact, I language Ex: United States, personal advancement are put ahead of good of company o collectivistic: group is more important, we language Ex: Japan, personal advancement put behind the good of the company • 2) Uncertainty avoidance: willingness to change o high uncertainty avoidance don’t want to change o low uncertainty avoidance more willing to change ex: United States • 3) Power o 6 types of power; level of formality o 1) reward power: basically when one person controls something that is valued by the other party and they use that to get you to do what they want you to do ex: instructor’s reward power is grades; student’s reward power is teacher evaluations tangible power ex: paycheck; boss can control how many hours you work intangible power ex: friendships, relationships; someone can withhold affection the person with the power is more likely to control the communication in the relationship and get the other person to comply with their requests all relationships to some extent have reward power; and the more fulfilling your relationship the more reward power o 2) coercive power: associated with force if you don’t do what I say, I’ll punch you in the face a way to deliver positive or negative punishment 1) positive reinforcement: give you something good to coerce 2) negative reinforcement: take away something bad to coerce you 3) positive punishment: giving something bad to coerce you 4) negative punishment: taking away something you like to coerce you o 3) expert power: person controlling communication has some special...
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This note was uploaded on 09/13/2011 for the course CMST 2064 taught by Professor Fannin during the Spring '08 term at LSU.

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cmstlecturenotes - Ch. 3 Intercultural Communication...

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