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chapter 13 BUREAUCRACY - Reflects societal values •...

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BUREAUCRACY Sometimes referred to as 4 th branch of government A massive system One in 10 workers (federal, state, local) A wide range of services Vital to maintaining American quality of life Growing (citizens demand more) What is Bureaucracy? A model of organization: Usually has hierarchy, division of labor, specialization
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Unformatted text preview: Reflects societal values • Efficiency • Accountability • Executive control • Representativeness • Neutral Competence • Equity Bureaucratic Selection Patronage: who you know Merit: what you know POWERS OF BUREAUCRACY • Expertise • Longevity • Clientele linkages • Discretionary authority • Enforcement...
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chapter 13 BUREAUCRACY - Reflects societal values •...

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