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Unformatted text preview: inflection and drama to the case study), determine how students voted, and discuss results. 2. Discuss how to handle complaints, perhaps integrating some of the characteristics of “assertiveness” and “aggression” discussed on the instructor handout. 3. Review the “Four C’s” on the student handout....
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This note was uploaded on 09/13/2011 for the course LEARNING L 110 taught by Professor Afrancis during the Spring '11 term at Community College of Philadelphia.
- Spring '11