CMN 101 Lecture 4 on Climate

CMN 101 Lecture 4 on Climate - Group Climate Group Climate...

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Unformatted text preview: Group Climate Group Climate Definition: the emotional environment of a group that affects and is affected by interaction among members. Defensive vs. Supportive Climate Defensive Climate Defensive Climate During During a defensive a defensive communication communication climate group climate group norms may be norms may be violated, especially in the violated, especially in the interpersonal expectations of interpersonal expectations of openness and honesty. openness and honesty. Defensive Communication (cont.) Defensive Communication (cont.) Defensive communication Defensive communication communicative behavior that arouses communicative behavior that arouses in another person the need to protect in another person the need to protect his or her self his or her self-- concept. concept. The case study shows a good The case study shows a good example of defensive climate in a example of defensive climate in a small group. small group. Some examples that occur in this Some examples that occur in this case study are strategy, control, and case study are strategy, control, and evaluation. evaluation. Supportive Climate Supportive Climate Productive, reduce stress and burnout among employees. Provide links among employees or group members characterized by self-disclosure and shared definition of the relationship Defensive vs. SupportiveDefensive vs....
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This note was uploaded on 09/14/2011 for the course CMN 101 taught by Professor Aragona during the Winter '09 term at DePaul.

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CMN 101 Lecture 4 on Climate - Group Climate Group Climate...

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