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Unformatted text preview: money for the company but it saved its image and clients. It was a very difficult decision, but the president of the company understood that it would cost him even more in the future because he would not be able to return clients' respect. Loosing customers means for a company loosing its profit. Second of all, in order to succeed in the modern world companies have to compete with each other. Many companies lose their profit decreasing prices on their products. They do not aspire for extra profit but for clients' satisfaction. Companies do it because they want their products sold and their customers satisfied. They offer discounts, free delivery, free service, free Internet access, good return service, etc. All these are done to make their old customers happy and attract new clients. To sum up, I think a company, which the only goal is profit will not succeed nowadays. Otherwise, companies that respect their clients and want to see them satisfied will make a fortune....
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This note was uploaded on 09/18/2011 for the course ECON 101 taught by Professor Jillmurray during the Three '11 term at La Trobe University.
- Three '11