Principles of Information Systems chapter 02

Principles of Information Systems (with Online Content Printed Access Card)

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Principles of Information Systems, Tenth Edition Chapter 2 Information Systems in Organizations
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Principles and Learning Objectives The use of information systems to add value to the organization is strongly influenced by organizational structure, culture, and change Identify the value-added processes in the supply chain and describe the role of information systems within them Provide a clear definition of the terms “organizational structure,” “culture,” and “change” and discuss how they affect the type of information systems that the organization implements Principles of Information Systems, Tenth Edition 2
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Principles and Learning Objectives (continued) Because information systems are so important, businesses need to be sure that improvements or completely new systems help lower costs, increase profits, improve service, or achieve a competitive advantage Define the term “competitive advantage” and identify the factors that lead firms to seek competitive advantage Discuss strategic planning for competitive advantage Describe how the performance of an information system can be measured Principles of Information Systems, Tenth Edition 3
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Principles and Learning Objectives (continued) IS personnel is a key to unlocking the potential of any new or modified system Define the types of roles, functions, and careers available in the field of information systems Principles of Information Systems, Tenth Edition 4
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Why Learn About Information Systems in Organizations? Organizations of all types use information systems to cut costs and increase profits Although your career might be different from your classmates’: You will almost certainly work with computers and information systems Principles of Information Systems, Tenth Edition 5
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Principles of Information Systems, Tenth Edition 6 Organizations and Information Systems Organization: Formal collection of people and other resources established to accomplish a set of goals A system Constantly uses money, people, materials, machines and other equipment, data, information, and decisions
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Principles of Information Systems, Tenth Edition 7 Organizations and Information Systems (continued)
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Organizations and Information Systems (continued) Value chain: Series (chain) of activities that includes inbound logistics and warehouse and storage Supply chain management (SCM) Determines: What supplies are required for value chain What quantities are needed to meet customer demand How supplies should be processed into finished goods and services How shipment of supplies and products to customers should be scheduled, monitored, and controlled Principles of Information Systems, Tenth Edition 8
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Principles of Information Systems, Tenth Edition 9 Organizations and Information Systems (continued)
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Organizations and Information Systems (continued) Customer relationship management (CRM) programs: Help companies manage all aspects of customer
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Principles of Information Systems chapter 02 - Principles...

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