Principles of Information Systems chapter 08

Principles of Information Systems (with Online Content Printed Access Card)

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Principles of Information Systems, Tenth Edition Chapter 8 Electronic and Mobile Commerce 1
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Principles and Learning Objectives Electronic and mobile commerce are evolving, providing new ways of conducting business that present both potential benefits and problems Describe the current status of various forms of e- commerce, including B2B, B2C, C2C, and e- Government Outline a multistage purchasing model that describes how e-commerce works Define m-commerce and identify some of its unique challenges Principles of Information Systems, Tenth Edition 2
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Principles of Information Systems, Tenth Edition 3 Principles and Learning Objectives (continued) E-commerce and m-commerce can be used in many innovative ways to improve the operations of an organization Identify several e-commerce and m-commerce applications Identify several advantages associated with the use of e-commerce and m-commerce
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Principles of Information Systems, Tenth Edition 4 Principles and Learning Objectives (continued) Although e-commerce and m-commerce offer many advantages, users must be aware of and protect themselves from many threats associated with this technology Identify the major issues that represent significant threats to the continued growth of e-commerce and m-commerce Organizations must define and execute a strategy to be successful in e-commerce and m-commerce Outline the key components of a successful e- commerce and m-commerce strategy
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Principles of Information Systems, Tenth Edition 5 Principles and Learning Objectives (continued) E-commerce and m-commerce require the careful planning and integration of a number of technology infrastructure components Identify the key components of technology infrastructure that must be in place for e-commerce and m-commerce to work Discuss the key features of the electronic payment systems needed to support e-commerce and m- commerce
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Why Learn About Electronic and Mobile Commerce? Electronic and mobile commerce: Have transformed many areas of our lives and careers One fundamental change has been: The manner in which companies interact with their suppliers, customers, government agencies, and other business partners Principles of Information Systems, Tenth Edition 6
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Principles of Information Systems, Tenth Edition 7 An Introduction to Electronic Commerce Electronic commerce: Conducting business activities electronically over computer networks Business activities that are strong candidates for conversion to e-commerce: Paper based Time-consuming Inconvenient for customers
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Principles of Information Systems, Tenth Edition 8 Business-to-Business (B2B) E-Commerce Subset of e-commerce All the participants are organizations Useful tool for connecting business partners in a virtual supply chain to cut resupply times and reduce costs An organization will use both: Buy-side e-commerce to purchase goods and services and Sell-side e-commerce to sell products to its customers
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This note was uploaded on 09/18/2011 for the course CIS 310 taught by Professor Patterson during the Summer '11 term at NC Wesleyan.

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Principles of Information Systems chapter 08 - Principles...

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