Principles of Information Systems chapter 10

Principles of Information Systems (with Online Content Printed Access Card)

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Principles of Information Systems, Tenth Edition Chapter 10 Information and Decision Support Systems 1
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Principles of Information Systems, Tenth Edition 2 Principles and Learning Objectives Good decision-making and problem-solving skills are the key to developing effective information and decision support systems Define the stages of decision making Discuss the importance of implementation and monitoring in problem solving
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Principles of Information Systems, Tenth Edition 3 Principles and Learning Objectives (continued) The management information system (MIS) must provide the right information to the right person in the right format at the right time Explain the uses of MISs and describe their inputs and outputs Discuss information systems in the functional areas of business organizations
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Principles of Information Systems, Tenth Edition 4 Principles and Learning Objectives (continued) Decision support systems (DSSs) are used when the problems are unstructured List and discuss important characteristics of DSSs that give them the potential to be effective management support tools Identify and describe the basic components of a DSS
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Principles of Information Systems, Tenth Edition 5 Principles and Learning Objectives (continued) Specialized support systems, such as group support systems (GSSs) and executive support systems (ESSs), use the overall approach of a DSS in situations such as group and executive decision making State the goals of a GSS and identify the characteristics that distinguish it from a DSS Identify the fundamental uses of an ESS and list the characteristics of such a system List and discuss other special-purpose systems
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Why Learn About Information and Decision Support Systems? True potential of information systems: Is in helping you and your coworkers make more informed decisions Transportation coordinators can: Use management information reports to find the least expensive way to ship products to market and to solve bottlenecks Principles of Information Systems, Tenth Edition 6
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Principles of Information Systems, Tenth Edition 7 Decision Making and Problem Solving Every organization needs effective decision making In most cases, strategic planning and overall goals of the organization set the course for decision making
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Principles of Information Systems, Tenth Edition 8 Decision Making as a Component of Problem Solving Decision-making phase: Intelligence stage: Identify and define potential problems or opportunities Design stage: Develop alternative solutions to the problem and evaluate their feasibility Choice stage: Select a course of action
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Decision Making as a Component of Problem Solving (continued) Principles of Information Systems, Tenth Edition 9
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10 Decision Making as a Component of Problem Solving (continued) Problem solving: Includes and goes beyond decision making Includes implementation stage
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This note was uploaded on 09/18/2011 for the course CIS 310 taught by Professor Patterson during the Summer '11 term at NC Wesleyan.

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Principles of Information Systems chapter 10 - Principles...

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