Usability Testing Usability Techniques series www.infodesign.com.au What is Usability Testing? Usability testing is a technique for ensuring that the intended users of a system can carry out the intended tasks efficiently, effectively and satisfactorily. When is Usability Testing appropriate? Usability testing it is carried out pre-release so that any significant issues identified can be addressed. Usability testing can be carried out at various stages of the design process. In the early stages, however, techniques such as walkthroughs are often more appropriate. Usability testing is not a substitute for a human-centred design process. Who should attend? A usability testing session should be attended by: • A representative user • A test host. It is highly recommended to also have in attendance as observers: • At least 1 developer. • At least 1 business representative. Observers should ideally be in a separate
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