VoiceCheck

VoiceCheck - Usability evaluation checklist for voice...

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Voice Interaction checklist v1 Gerry Gaffney © 2001 Information & Design pty ltd www.infodesign.com.au Usability evaluation checklist for voice interaction systems This brief checklist is an aid to evaluating usability of voice interaction systems. It may be freely used and distributed, provided the copyright information is retained. Navigation Compliance Always Sometimes Never Notes Current location clearly stated at the beginning of each prompt !!! There is a clear way to return to a starting point or main menu Categorisation of content is clear and unambiguous There are no more than five options in any menu Menu structure is simple, with no unnecessary levels Functionality Compliance Always Sometimes Never Notes All functions are clearly identified All necessary functionality is available without leaving the system Control Compliance Always Sometimes Never Notes The user can interrupt at any time The user can access human (or other alternative) assistance
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This document was uploaded on 09/19/2011.

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VoiceCheck - Usability evaluation checklist for voice...

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