MidtermF2010_501 model answer

MidtermF2010_501 model answer - Prof. Dr. Sherwat Elwan...

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Prof. Dr. Sherwat Elwan November, 2010 OPERATIONS MANAGEMENT I (OPER 501) Winter Semester 2010 Midterm Exam Questio n Number I II III IV V VI VII Total Max. Score 10 20 10 10 15 20 15 100 Bar code
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OPERATIONS MANAGEMENT I (OPER 501) Winter Semester 2010 Midterm Exam Instructions 1. This exam is a closed book, closed notes exam. This exam is 2 hours, no extra time will be provided 3. Answer all of the seven questions. Read questions carefully, and make sure to check your work. For multiple choice questions, circle only one right answer. 6. Be clear and to the point for short essay questions. 7. Define variables clearly. Show all steps taken on your answer sheet. 8. Use the back of the paper if you need more space for your answers. Good Luck 1) Multiple Choice Questions 10 points (2 points each) 1. Key differences between making a good and providing a service can be found in all of the following except : A. The amount of inventory managed B. The degree of uniformity of inputs and outputs C. The amount of time between production and delivery D. The goods require designing but services do not E. The customer contact level
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2. A model is an abstract of reality with several benefits including all of the following except : A. Includes the power of mathematics B. Quantitative information is emphasized over qualitative C. Requires users to organize D. Is a consistent tool for evaluation E. Is easy to use and less expensive 3. A measure of productivity which reflects a combination of some or all of the resources used to obtain a certain output is: A. labor productivity B. machine productivity C. multi-factor productivity D. materials productivity E. overhead productivity 4. Companies compete through: A. Pricing B. Advertising and Promotion C. Flexibility D. Inventory management E. All of the above are true F. Only A and B are true 5. All of the following are advantages of standardization except: A. B. Reduced training costs and time C. Opportunities for long production runs and automation D. Increasing resistance to changes in the design E. Quality can be more consistent 2) Short answer questions 20 points (10 points each) 1) Standardization is the extent to which there is absence of variety in a product, service, or process. Briefly discuss two advantages and two disadvantages of standardization.
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This note was uploaded on 09/20/2011 for the course ACCT 502 taught by Professor Hassanouda during the Spring '11 term at German University in Cairo.

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MidtermF2010_501 model answer - Prof. Dr. Sherwat Elwan...

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