This preview shows page 1. Sign up to view the full content.
Unformatted text preview: Justification reports Determine the mission Primary vs. Secondary data collection Chapter 11 Consider the audience to determine strategy Chapter 12 What is culture? Ethnocentrism Deep and observable culture Elements of diversity Chapter 13 Redesigning a relationship Nonverbal communication The 4 Cs of effective small groups Groupthink Chapter 14 The face of resistance Employee buy-in Multidirectional and multimedia comm. Unintended messages Traditional conflict strategies...
View Full Document
This note was uploaded on 09/21/2011 for the course BCOM 3143 taught by Professor Staff during the Spring '10 term at University of Central Oklahoma.
- Spring '10