Spring 2010 ISOM3263 Test2 StudyGuide

Spring 2010 ISOM3263 Test2 StudyGuide - •...

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Spring 2010 ISOM3263 - Test2 Study Guide (Chapter 4-6) Chapter 4 • Business intelligence. p.133 • Central processing unit. P. 138 • Systems software p. 146 • Graphical user interfaces p. 150 • Service-oriented architecture, p. 152 • Application service provider, p. 151 • Protocols p. 153. • Network p. 155 • Informational systems, p. 175 • Data warehouse p. 175 Chapter 5 • Customer service , p. 188 • Markets (ie: relevant to Internet & Web technologies rising to a global platform.), p. 190 • Time factor (ie: relevant to e-Malls), p. 190 • Databases, p. 190, 205 • Disintermediation, p. 192
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Unformatted text preview: • Brick-and-mortar, p. 193 • Click-and-mortar, p. 194 • Business model (ie: B2C , C2C, B2B, etc) p. 196 • Web-based technologies (ie: cross-platform, p. 198) • Firewalls, P. 201 • Internet, Intranet, p. 205 • m-commerce, p. 217 Chapter 6 • Content management systems, Page Ref: 242 • Geo-tagging, Page Ref: 248 • Blogging, p. 249 • Podcasting, Page Ref: 251 • Asynchronous, Synchronous, Page Ref: 254 • Virtual teams, p. 255 • Social online communities, Page Ref: 255 • Viral marketing, Page Ref: 258 • Crowdsourcing, Page Ref: 260...
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Spring 2010 ISOM3263 Test2 StudyGuide - •...

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