Exam 2 Notes.docx - Nonverbal Comm Process of intentionally or unintentional signalling meaning through behavior other than words Nonverbal Comm is \u25cf

Exam 2 Notes.docx - Nonverbal Comm Process of intentionally...

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Nonverbal Comm. Process of intentionally or unintentional signalling meaning through behavior other than words. Nonverbal Comm. is: Communicative Often unintentional Ambiguous More believable than verbal communication Sign Language is a language, so it is very much verbal. This is talking about the way communication gets out regardless of it being verbal or not. Assessing someone's motive – Nonverbal, watching. Expressing repor with one another – Smiling, eye contact, body alignment Understanding meaning – Thumbs up, head nod Functions of Nonverbal Comm. Reinforcing verbal messages Repeating or mirroring verbal messages Complementing verbal behavior by reinforcing it Accenting specific information in a verbal message Substituting of Verbal Messages Occurs in situations where words are unavailable, inappropriate or unintelligible Contradicting Verbal Messages Teasing, Joking, Sarcasm, Intentional/Unintentional Managing a Regulating Interactions Interaction management occurs throughout a relationship Nonverbal cues regulate back & forth flow of communication Filling in pauses w/ own noise Creating Immediacy (Feeling of closeness) Eye contact, smiling, appropriate touching Deceiving Others Deception is the attempt to convince others of something that is false Truth-default theory NonVerbal Codes Various types of symbols we use to end messages without, or in add. To words Gestures/ Body Movements Kinesics: Use of gestures & body movements Categories: Gestures/ Body Movements 1. Illustrators help visually explain what is being said 2. Regulators help manage our interactions & the flow of conversation 3. Emblems/ Symbols have direct verbal translations within a group or culture 4. Adaptors satisfy a physical or psychological need 5. Affect displays convey feelings, moods, and emotions Facial Expressions
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1. Emotional Intelligence: Ability to be aware of identify, manage emotions by regulating their intensity and applying them to situations a. High emotional readers have ability to diffuse a situation 2. Masking: Replacing an expression that shows true feeling with an expression that shows appropriate feeling for a given interaction Eye Behavior & Voice Oculesics – Study of the use of eyes in communication Accepted norms differ across cultures Paralanguage: Vocalized sounds that accompany words Pitch (Variations) Tone (Modulations) Volume (Loudness) Pauses Vocal Quality (Timbre) Rhythm Rate Vocalization Cues about emotional/ physical state Back-channel cues/ filler word: ah, um, uh, err Physical Appearance Attractiveness has advantages
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