StrategicInformationSystemsPlanning.pdf - See discussions stats and author profiles for this publication at

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See discussions, stats, and author profiles for this publication at: Strategic Information Systems Planning Chapter · July 2018 DOI: 10.4018/978-1-5225-2255-3.ch078 CITATIONS 18 READS 5,243 2 authors , including: Some of the authors of this publication are also working on these related projects: CALL FOR PAPERS - 6th International Symposium & 28th National Conference on Operational Research "OR in the digital era - ICT challenges" View project Mission Statement in Digital Businesses View project Fotis Kitsios University of Macedonia 169 PUBLICATIONS 618 CITATIONS SEE PROFILE All content following this page was uploaded by Fotis Kitsios on 30 November 2017. The user has requested enhancement of the downloaded file.
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This is the pre-final version. The final chapter is available at: Kamariotou, M. and F. Kitsios (2018), Strategic Information Systems Planning, In: Mehdi Khosrow-Pour (Ed.), Encyclopedia of Information Science and Technology , Fourth Edition, IGI Global Publishing, chapter 78, pp. 912-922. [see: ] Strategic Information Systems Planning: Implementing a digital strategy Maria Kamariotou University of Macedonia, Greece Fotis Kitsios University of Macedonia, Greece INTRODUCTION In this day, turbulence in the businesses’ environment is on the increase. Therefore, businesses are obliged to respond to that environmental uncertainty. Information Systems (IS) and Strategic Planning support this effort. IS are connected with business strategy, management skills, decision making and aims to increase competitive advantage (Zubovich et al., 2014). Researchers have focused on the process of Strategic Information Systems Planning (SISP) since 1970. The purpose of SISP is to support the goals and the business strategy, through IS. Furthermore, SISP helps businesses to innovate, create new products, reduce costs and enhance relationships with customers (Kamariotou & Kitsios, 2015, Ullah & Lai, 2013). The process of SISP contains five phases, which are strategic awareness, situation analysis, strategy conception, strategy formulation and strategy implementation planning. These phases help businesses not only to define IS strategy but also to develop IS. Previous studies have examined the effect of these phases on SISP success. Also, other studies have concluded that there is a positive relationship between SISP and firm performance. These surveys that have discussed the relationship between SISP and firm performance have been presented only by a theoretical approach (Goldsmit, 1991, Lederer & Sethi, 1996). These surveys collected data using questionnaires in large firms. Surveys in SMEs which constitute the main component of each economy, are limited however (Newkirk et al., 2003). Consequently, the aim of this chapter is to propose a holistic approach in order to investigate the significance of SISP process, to highlight phases that contribute to a greater extent of success and to draw conclusions concerning the successful implementation of digital strategy in firms.
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