Compliance and Obedience 11 4 10

Compliance and - If capacity or Cost/Benefit Analysis 221 NOTES I f Internalized or motivation no capacity Norm Compliance PSY Request or Not

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If no capacity or motivation Compliance or Not Internalized Norm Request If capacity or motivation Cost/Benefit Analysis PSY 221 NOTES: 11/4/2010 Social Influence: Compliance and Obedience Compliance - Publicly acting in accord with a direct request; trying to “get our way” - Target recognizes that he or she is being urged to respond in a specific way - External compliance: Acquiescing to request despite disagreeing with it - Internal compliance (Internalization): Both acting and believing in line with a request. Mindless Compliance - Following requests/norms without deliberating - Example: “can I borrow a piece of paper?” - We conform to requests not because we think meaningfully about them, but because don’t - Internalized norms can act as heuristics Mindless Compliance Research Example: - Photocopier Line-jumping (Langer et. al, 1978): The line for the photocopier in college library was always long. Had someone approach the unwitting participants next in lin and asked them either “can I jump in front of you and make 5 copies?” or they asked
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This note was uploaded on 09/20/2011 for the course PSY 221 taught by Professor Hugenberg during the Fall '08 term at Miami University.

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Compliance and - If capacity or Cost/Benefit Analysis 221 NOTES I f Internalized or motivation no capacity Norm Compliance PSY Request or Not

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