MGT_301_CH12.pptx - MOTIVATING EMPLOYEES Achieving Superior Performance in the Workplace Chapter 12 MOTIVATION WHAT IT IS WHY IT\u2019S IMPORTANT \u2022

MGT_301_CH12.pptx - MOTIVATING EMPLOYEES Achieving Superior...

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MOTIVATING EMPLOYEES Achieving Superior Performance in the Workplace Chapter 12
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MOTIVATION: WHAT IT IS, WHY IT’S IMPORTANT Motivation The psychological processes that arouse and direct goal- directed behavior
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MOTIVATION: WHAT IT IS, WHY IT’S IMPORTANT Extrinsic rewards Payoff a person receives from others for performing a particular task Intrinsic rewards Satisfaction a person receives from performing the particular task itself
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WHY IS MOTIVATION IMPORTANT? You want to motivate people to: Join your organization. Stay with your organization. Show up for work at your organization. Be engaged while at your organization. Do extra for your organization.
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FOUR MAJOR PERSPECTIVES ON MOTIVATION The four major perspectives on motivation Content Process Job Design Reinforcement
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CONTENT PERSPECTIVES ON MOTIVATION Content perspectives Theories that emphasize the needs that motivate people Needs Physiological or psychological deficiencies that arouse behavior Content theorists ask, “What kind of needs motivate employees in the workplace?”
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MASLOW’S HIERARCHY OF NEEDS Does this look familiar?
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MCCLELLAND’S ACQUIRED NEEDS THEORY Acquired Needs Theory Three needs are major motives determining people’s behavior in the workplace 1. Achievement – desire to achieve excellence in challenging tasks 2. Affiliation – desire for friendly and warm relationships 3. Power – desire to influence or control others
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DECI AND RYAN’S SELF- DETERMINATION THEORY Self-determination theory Assumes people are driven to try to grow and attain fulfillment, with their behavior and well-being influenced by three innate needs: competence, autonomy, and relatedness Focuses primarily on intrinsic motivation and rewards
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THE THREE INNATE NEEDS Competence People need to feel qualified, knowledgeable, and capable of completing a goal or task and to learn different skills.
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