Chapter 11 - Chapter 11 Training development T raining P...

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Chapter 11 Training & development Training Process consists the following steps developing objectives developing curriculum including determining delivering training and discussions of learning styles -Needs assessment; A need can be defined simply as the differene between what is currently being done and what needs to be done. CRITICAL to discerning whether performance deficiencies can be eliminated by training. - developing training objectives; provides the standard for measuring what has seen accomplished and determine the level of accomplishment. Should be a collaborative process incorporating input with mgmt. supervisors, workers and trainers to ensure objective are reasonable and realistic. -Developing curriculum; provides the necessary information and be developed to maximize the imparting of KSAOC. Training Techniques: Lecture, Role Playing, Case studies, experiential exercises, audiovisual methods, programmed instruction and computer based training, community resources, e-learning and technology, (pages 315-318) Continual learning: grasp the essence of new information, recognizes own strengths and weaknesses, pursues self development; seeks feedback from others and opportunities to master new knowledge. Creativity and innovation; develops new insights into situations and applies innovative solutions to make organizational improvements; creates a work environment that encourages creative thinking and innovation; designs and implements new or cutting edge programs process. External awareness: identifies and keeps up to dare on key national and international policies and economic, political and social trends that affect the organization. Understand near term and long range plans and determine how best to be positioned to achieve a competitive business advantage in the economy.
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