IntroductionOM_2011

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Unformatted text preview: Click to edit Master subtitle style ISOM 2720 - S. M. Ng ISOM 2720 - S. M. Ng 11 Introduction to Operations Management Managing the transformation processes of an organization 22 Basic Information about This Course Course grading policy l Quiz 20% l Online HW 10% l Final exam 70% Course web site l http://lmes2.ust.hk l User name: Your username l Password: Your password TA: See course outlines Textbook: Operations and Supply Management : The Core by Jacobs and Chase, 2nd edition, 2010. ISOM 2720 - S. M. Ng 33 What is Operations Management? Basic functions in an organization: l Production/Service Operations l Marketing l Finance/Accounting Operations management: l The design, operation, and improvement of the systems that create and deliver the firm s primary products and services ISOM 2720 - S. M. Ng 44 Transformation Process Examples: l Physical (as in manufacturing) l Location (as in transportation) l Transaction/exchange (as in banking or retailing) l Storage (as in warehousing)...
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This note was uploaded on 09/21/2011 for the course COMP 4631 taught by Professor Ding during the Fall '11 term at HKUST.

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