Unformatted text preview: management? What did they believe? 6. What are Fayol’s 14 Principles of Management? 7. What was the Behavioral Era of Management? Who were the founders of this era? 8. What was the Human Relations Era of Management? Who were the founders of this era? 9. Define TQM. What are it’s 14 points?...
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- Spring '11
- Management, Modern leadership theories, human relations era, Behavioral Era of Management, Human Relations Era of Management