HCR 230 Week 7 Understanding the Collection Process

HCR 230 Week 7 Understanding the Collection Process -...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Understanding the Collection Process Offices collection process uses certain steps to collection on a bill. The office follows past due bills by assessing the patient aging account. Searching the insurance aging account helps decide which patients are past due on the bills. Several steps are involved in attempting to collect on a bill. Bill Patient Call Patient Letter 1 Letter 2 & Call Turn over to Collection Skip Tracing Write off uncollectable accounts The first step is billing the patient is by mail. After sending the bill, the patients will receive a call to reminder him or her to pay the bill. The patients will also be Letter reminds them of the financial policies and procedures of the office as well as payment options. After 15 days, if no payment the first letter goes out in the mail. The letter will state the unpaid debt and to summarize the payment alternatives possibly. A second letter goes out and a telephone call happens when there is no response. After all letters and calls are completed, the next option is to
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 09/24/2011 for the course HCR 230 0000000000 taught by Professor ????????????????? during the Summer '11 term at University of Phoenix.

Page1 / 2

HCR 230 Week 7 Understanding the Collection Process -...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online